Virtual Assistant Staffing™ Company History

Over 20 years ago, the owners of Virtual Assistant Staffing LLC, opened their first business. Since then, creating efficiencies and profitability in a wide range of businesses has been a passion for each of us. We understand what it takes to build a profitable business, and the challenges that come with the territory. Whether you’re a small mom and pop shop, or a large corporation with hundreds of employees, you will likely agree that payroll is one of you largest (if not THE largest) expenses.  Not to mention the taxes, office space expense, computers, headaches and drama that often come with employees. Well, after over 20 years, and hundreds of employees later, we final figured out how the big corporations were doing it.

Have you ever asked yourself, “How are the big corporations able to make a profit when my margins are so narrow?”? Well, there are many answers to that question, the biggest, and most obvious is that they outsource a TON of their work to virtual assistants in emerging countries like India, The Philippines, and Central American Countries. “Why then, shouldn’t we?” we asked ourselves. And so began our journey across continents to discover the answer.

After years of searching, trial and error, successes and failures, we finally figured it out. The fruits of our years and years, and thousands and thousands of hours of work became what is now known as Virtual Assistant Staffing LLC.
We started by using the services of virtual assistants in our own real estate business. At the time, we had over 44 full time employees, and we were spending over $125,000 per MONTH in payroll! As you can imagine, we felt very strongly that this needed to change, and let me tell you, IT DID!! (In fact, I was able to cut it to below $40,000/month, and got MORE WORK DONE!!)

While skeptical at first, we reluctantly hired our first virtual assistant staff member to help us with broker price opinions (BPO’s). To our pleasant surprise, it was easy, and worked well. He worked directly under one of our local, full time assistants, and did all of the uploading of data into the multiple listing service and into the portals (Res.net, Equator, AMN etc.), as well as working through our clients websites (AHMSI, GRC etc.).

It worked so well, in fact, that we hired 2 more virtual assistants right away. Now don’t get me wrong. My staff was not all together “Excited” about the idea of outsourcing what they perceived as “American Jobs” to virtual assistants in other parts of the World. In fact, many of my staff members were visibly unhappy, even angry at times that we would even consider using virtual assistants in the first place. Eventually, though, my local team not only embraced the idea of using virtual assistants, they became supporters, defenders, and cheerleaders of our virtual assistants. I swear there would have been a mutiny if I had discontinued the use of our outsourcing friends.

Heck, I’ll be honest… it even took me a while to get used to the idea, but once I embraced it, my life changed forever!  (Having run MANY very successful businesses with both local and virtual staff members, I will NEVER go back to the “OLD” way of doing business 100% locally… it just plain doesn’t make sense, and frankly, I can do a better job for my clients, AND my pocketbook, by effectively utilizing the services of virtual assistants.

So, as our businesses grew, our friends, colleagues, and even our competitors began asking us “How can I find and use virtual assistants in my business?” At first we tried simply pointing them to the many virtual assistant “classified” websites out there, but that was a mess.  They either sounded good because they were cheap, but did little to screen applicants and make sure they weren’t scams, crooks, or just plain incompetent, or they were far too expensive for the service they were (or were not) providing.

Then, we tried recommending virtual assistant staffing companies to them, but alas, they too were either too expensive, or simply didn’t perform or even stand by their work. It didn’t take long for us to realize that there was a tremendously underserved niche in the marketplace. Small (mom and pop) to medium sized (up to 500 employees) businesses that could benefit from using virtual assistants, but needed help finding, engaging, training, supervising, and at times disciplining their virtual assistants. These businesses were the lifeblood of America, and were hurting the most from high overhead, taxation, and a workforce that was far too expensive (and often simply lacked qualified applicants).

And so Virtual Assistant Staffing™ was born.

Our mission is simple: Bring high quality, affordable Virtual Assistant Staffing solutions to small businesses Worldwide, while helping our clients, our employees, and ourselves lead balanced, productive and enjoyable lives that also enhance the lives of everyone we touch.